Your privacy matters to us. This Privacy Policy explains what personal data pak365 collects, how we use it, who we share it with and what rights you hold over your information. We are committed to handling your data with transparency and care.
Last Updated: 1 January 2026This Privacy Policy ("Policy") is issued by pak365 ("we", "us", "our"), the operator of the English-language online gaming information platform accessible at https://pak365.cam ("Platform"). This Policy applies to all users of the Platform ("you", "your", "User"), including visitors who browse without registering and registered account holders.
pak365 is committed to protecting the personal data of all users, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and across Pakistan. We process personal data only as described in this Policy and only where we have a lawful basis to do so.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling guidelines, which are incorporated by reference. By using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform.
The following definitions apply throughout this Privacy Policy:
pak365 collects the following categories of Personal Data, depending on how you interact with the Platform:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, username, date of birth, CNIC / passport number | Account registration & KYC verification |
| Contact Data | Email address, phone number, city of residence | Account registration & support requests |
| Financial Data | Deposit/withdrawal records, payment method references (e.g., bank transfer, mobile wallet type) | Transactions processed through or referenced by the Platform |
| Technical Data | IP address, browser type, device type, operating system, screen resolution | Automatically on each Platform visit |
| Usage Data | Pages visited, time on page, links clicked, session duration, referral source | Automatically via analytics tools |
| Communications Data | Support ticket content, email correspondence, live chat transcripts | When you contact our support team |
| Preference Data | Language preference, notification settings, cookie consent choices | Account settings and cookie consent interactions |
pak365 collects Personal Data through three primary means:
We do not purchase contact lists, source data from social media platforms without consent or use data brokers to enrich User profiles for marketing purposes.
pak365 processes Personal Data for the following specific purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was collected without first obtaining your consent or establishing an alternative lawful basis.
pak365 processes Personal Data only where a lawful basis exists under applicable data-protection law. The primary legal bases on which we rely are:
pak365 does not sell or rent your Personal Data to any third party. We may share your data in the following limited circumstances:
The pak365 Platform uses cookies and similar tracking technologies to improve your browsing experience, analyse Platform performance and (where consented) deliver relevant content. The following categories of cookies may be used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, CSRF protection | No — essential for Platform operation |
| Functional | Language preference, notification settings, remembered form data | No — required for core functionality |
| Analytics | Page views, session duration, traffic sources, device statistics | Yes — consent required |
| Performance | Error monitoring, load-time measurement, A/B testing data | Yes — consent required |
| Marketing | Retargeting, personalised content, conversion tracking | Yes — explicit consent required |
You may manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies may impair Platform functionality. Withdrawing analytics or marketing cookie consent does not affect the lawfulness of prior processing.
We do not use tracking technologies to build advertising profiles for sale to third parties or to track your activity across unrelated third-party websites without your consent.
pak365 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal retention obligations. Our general retention periods are as follows:
Following expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
pak365 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure or destruction:
Subject to applicable law and the terms of our data-processing obligations, you hold the following rights in respect of your Personal Data:
To exercise any of the above rights, please contact us at [email protected]. We will respond to all verifiable requests within thirty (30) days. We may request proof of identity before processing a rights request to prevent unauthorised disclosure.
If pak365 discovers that Personal Data has been collected from a person below the applicable minimum age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has provided us with Personal Data, please contact us immediately at [email protected].
Age verification is conducted as part of the KYC process. Users who cannot verify their age will not be permitted to access account-specific features of the Platform.
pak365 is a global platform and your Personal Data may be transferred to, stored and processed in countries other than Pakistan. Where such transfers occur, pak365 ensures appropriate safeguards are in place to protect your data, including:
Pakistan does not currently have a comprehensive data-protection legislation framework equivalent to major international standards. pak365 applies data-protection principles consistent with internationally recognised best practice, regardless of the specific regulatory framework applicable in any given jurisdiction.
pak365 reserves the right to update this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or Platform features. All amendments will take effect upon publication of the revised Policy on this page, with the "Last Updated" date revised accordingly.
Where amendments are material — for example, changes to the categories of data we collect, our sharing practices, or your rights — pak365 will make reasonable efforts to notify registered Users by email prior to the changes taking effect, or display a prominent notice on the Platform.
Continued use of the Platform following publication of an amended Policy constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically. If you do not accept the revised Policy, please discontinue use of the Platform and, where applicable, close your account.
If you have questions, concerns or requests relating to this Privacy Policy or to the processing of your Personal Data, please contact the pak365 Data Privacy team using the details below. We aim to respond to all enquiries within thirty (30) days.
For matters relating to platform rules and acceptable use, please refer to our Terms & Conditions. For responsible-gambling support or self-exclusion requests, please visit our Responsible Gambling page.
Six core commitments underpin the pak365 approach to data privacy — applied equally to every user from Karachi to Peshawar.
pak365 does not sell, rent or trade your Personal Data with marketing organisations, data brokers or advertising networks. Your data is used solely for the purposes described in this Policy.
All data in transit is protected by TLS/SSL encryption. Sensitive stored data — including KYC documents and financial records — is encrypted at rest using AES-256.
Access, rectify, erase or port your Personal Data at any time. Object to marketing communications instantly. All rights requests are handled within thirty days by our support team.
We collect only the data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive personal data — such as health information or political opinions — without explicit justification and consent.
Analytics and marketing cookies are activated only with your consent. You can manage or withdraw cookie preferences at any time through your browser settings. We do not use cookies to track you across unrelated third-party sites.
Data is not kept indefinitely. We apply defined retention periods for each data category and securely delete or anonymise data once those periods expire and no legal obligation requires further retention.
If you have questions about how pak365 handles your data, want to exercise a data right or simply want to understand our practices better, our support team is available around the clock. You can also visit our homepage or review our full Terms & Conditions.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws apply. Play responsibly.